Frequently Asked Questions
When will Golden Nugget Biloxi Re-Open?
We do not currently have a firm timeline for when we will open again. We will update our website and send out communication as soon as this has been established. We are currently accepting reservations for trips booked for April 13 or after.
What if I had a trip in the future booked?
Currently hotel reservations have been cancelled thru April 12. Any deposits have been refunded.
How do I get in touch with someone at Golden Nugget Biloxi?
Currently we are closed, but you may email GNBXGuestServices@gnbxm.com for pressing matters.
What about my earned points and comps?
Comp and point expiration has been paused and will resume the day that we re-open.
Will my tier status be impacted?
We will provide an update on this once we have finalized plans.
What about my existing hotel, food & beverage, and free play offers?
You may continue to view your available offers online. When we have established an open date, we will also be updating available offers.
What about promotions and events which are already scheduled?
Stay tuned for future communications about rescheduled promotions and events via email and on the website.