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Golden Nugget Atlantic City

Frequently Asked Questions

24K Select Club Membership


  • What is the Golden Nugget 24K Select Club?

    Our Golden Nugget Casinos reward players for their loyalty through the 24K Select Club Program.

    Benefits include:

    • Earn Tier Credits as you play slots, video poker and table games.
    • Earn Slot Points as you play slots and video poker (except at Golden Nugget Atlantic City). Earn Cash Back as you play slots and video poker at Golden Nugget Atlantic City and Golden Nugget Laughlin. Slot Points and Cash Back can be redeemed for Free Slot Play. Free Slot Play is not available on video poker machines at Golden Nugget Lake Charles.
    • Earn Comp Dollars as you play slots, table games, video poker, and live poker.
    • Receive invitations to special events and promotions, as well as gaming, dining and hotel offers (based on gaming history).
    • Exclusive access, priority service and special discounts (based on 24K Select Club Tier level).

    Tier benefits may vary based on availability at each Golden Nugget Casino.


  • Is there a cost to join?

    No, the program is free to everyone.


  • Is there a minimum age requirement?

    Yes, members must be 21 years of age or older to participate.


  • How do I sign up?

    To sign up, present your valid ID at the 24K Select Club Booth at any Golden Nugget Casino location.


  • Where can I find details on special offers and discounts?

    Benefits of the 24K Select Club are listed on the player portal at GoldenNugget.com, or you can visit each property’s 24K Select Club Booth for a brochure. Benefits may differ by location.


24K Slot Points and Comp Dollars Redemption


  • Where can I use my Slot Points?

    Slot Points may be converted into Free Slot Play at participating slot and video poker machines (Except at Golden Nugget Atlantic City). Free Slot Play is not available for usage on video poker machines at Golden Nugget Lake Charles. At Golden Nugget Laughlin you can use your Slot Points for Cash Back. Please see 24K Select Club Booth for details.


  • Where can I use my Comp Dollars?

    There are several options to redeem Comp Dollars:

    • At the property where you earned your Comp Dollars, you can use them at a 1:1 ratio (except at certain retail locations) for dining, retail purchases, cabana rentals, room nights, spa treatments, rounds of golf and more.
    • At any of your favorite Landry’s Inc. restaurants nationwide.*
    • At other Golden Nugget Casinos.*

     

    *Some restrictions may apply.


24K Tier Credits, Slot Points and Comp Dollars Earning


  • What are Tier Credits and how do I earn them?

    You earn Tier Credits as you play slots, video poker and table games. Tier Credits help you qualify for enhanced benefits such as priority service, event invitations and more! To ensure you are credited for all your play,  make sure to properly insert your 24K Select Club Card while playing slots, video poker, and present your card to a staff member when playing table games. Not all machines are applicable at every property. Tier Credits earned at each property may be earned at different rates, but accumulate in the same account (exclusions apply). Tier Credits have no cash value and are non-transferrable. Tier Credits are earned over a 12 month period beginning on February 1 and reset on January 31.


  • What are Slot Points and how do I earn them?

    Slot Points are earned as you play slots and video poker with your 24K Select Club Card properly inserted into any slot or video poker machine (except at Golden Nugget Atlantic City). Slot Points can be redeemed for Free Slot Play at the property where the Slot Points were earned. Slot Points and Free Slot Play are not available on video poker machines at Golden Nugget Lake Charles. Slot Points may be earned at different rates depending on 24K Select Club Tier level, and are redeemable at the property where they were earned. Slot points expire one year from issuance (two years at Golden Nugget Laughlin). See each 24K Select Club Booth for details.

    At Golden Nugget Atlantic City and Golden Nugget Laughlin, you can earn Cash Back as you play with your 24K Select Club Card properly inserted into any slot or video poker machine. Cash Back can be used for Free Slot Play 48 hours after the Cash Back was earned and is valid for 90 days at Golden Nugget Atlantic City. Cash Back can be used for Free Slot Play anytime and is valid for 24 months after issuance at Golden Nugget Laughlin. See the 24K Select Club Booth for details.

     


  • How do I earn Comp Dollars?

    You earn Comp Dollars as you play with your 24K Select Club Card properly inserted into any slot or video poker machine or presented to table games personnel prior to playing. Comp Dollars may be earned at different rates depending on 24K Select Club Tier level, and may be used at any Golden Nugget Casino or participating Landry’s Inc. restaurant. Comp Dollars expire one year from when they were earned (two years at Golden Nugget Laughlin). Comp Dollars earned at each property may be earned at different rates, but accumulate in the same account (exclusions apply). See each 24K Select Club Booth for details.


24K One Card


  • Can I use my card from one Golden Nugget Casino at a different Golden Nugget Casino?

    Yes. Your card from any Golden Nugget Casino will now work at any other Golden Nugget Casino.


  • If I have multiple accounts, each from different Golden Nugget Casinos, which card should I use?

    All of the cards will work in the slot machines and on the tables, but it’s best to visit the 24K Select Club at the beginning of your  trip to find out which account has become your main account number so you can begin using that one only.


  • Are my Slot Points from multiple Golden Nugget Casinos now combined into one universal account?

    No. Slot Points accumulate separately at each Golden Nugget Casino and are only redeemable at the Casino in which they were earned.


  • Are my Comp Dollars from multiple Golden Nugget Casinos now combined into one universal account?

    Yes.  Comp Dollars earned at multiple Golden Nugget Casinos accumulate in one universal Comp Dollar account and may be used at any Golden Nugget Casino or Landry’s Inc. restaurant (some restrictions may apply).


  • Are my Tier Credits from multiple Golden Nugget Casinos now combined into one universal account?

    Yes.  Tier Credits earned at multiple Golden Nugget Casinos accumulate in one universal Tier Credit account. Therefore, your Tier Status is the same at all Golden Nugget Casinos.


  • Can I use my invited offers at any Golden Nugget Casino?

    No. Your offers (hotel nights, Free Slot Play, food coupons, etc.) that you receive via mailed or emailed invitation are only valid at the casino stated on the invitation.


24K Other Questions


  • Can I transfer Comp Dollars to another account?

    No. Comp Dollars are non-transferable. If a guest in your party has Comp Dollars available, each 24K Select Club member may use their Comp Dollars at time of payment.


  • Can I redeem my Comp Dollars if I forget to bring my 24K Select Card?

    No. You must present your valid 24K Select Club Card and valid ID to redeem your Comp Dollars at time of payment.


  • Can I redeem my Comp Dollars for alcohol?

    Yes. Comp Dollars may be redeemed at any Golden Nugget or Landry’s Inc. restaurant nationwide, Golden Nugget retail shops and in room dining.


  • Are there Comp Dollar restrictions?

    When you use your Comp Dollars at a Landry’s Inc. restaurant outside of a Golden Nugget Casino, you must redeem a minimum of $5 Comp Dollars and may redeem up to $300 per cardholder per day, or $1,000 at Mastro’s (in N.J., N.Y. and PA redemption is unlimited). When you use your Comp Dollars at any Golden Nugget Casino, you may use your full balance ($300 daily maximum at Golden Nugget Laughlin). See 24K Select Club Booth for details. Comp Dollars may only be redeemed at Landry’s Inc. restaurants in the U.S. 

    Yak & Yeti Quick Serve, Build-A-Bear®, Paleo Zone at T-REX Café, Morton’s in Saratoga, NY, Rainforest Niagara Falls, Chick-fil-A Galveston and International locations (except Toronto and British Columbia, Canada) are not included in this program.


  • Can I manage my account online?

    Yes. You can access your 24K Select Club account 24/7 online via the player portal at GoldenNugget.com.


H2O Pool


  • Do hotel guests have to pay to access the H2O Pool and Hot Tubs?

    No, registered guests of the hotel and marina receive complimentary access to the pool and hot tubs.


  • What is the cost for a day pass to the H2O Pool for non-hotel guests?

    Day passes are $25 per person. H2O Pool guests must be at least 21 years of age of older if they are not staying in the hotel.


  • Can I bring my own food and drinks to the pool?

    No, outside food, drinks, and coolers are not allowed in the H2O Pool area.


  • How can I reserve a cabana or daybed?

    To reserve a cabana or daybed, please call 609.340.5015.


Hotel


  • Is parking available at Golden Nugget Atlantic City

    Yes, Golden Nugget Atlantic City offers a self-parking garage, which currently provides free parking (subject to change). Valet parking is available at an additional cost. Midweek and weekend valet rates are posted daily.


  • How old do you have to be to check in?

    The minimum age requirement for check-in is 21 years old with a valid ID.


  • Where can I find information regarding transportation, parking, and directions?

    For transportation and parking information, click here. For directions to Golden Nugget Atlantic City, click here


  • What time is check-in?

    Check-in begins at 4pm. If you arrive earlier, you may check your bags at the Bell Desk until rooms are available.


  • What time is check-out?

    Check-out is by 12pm noon.


  • What is required at Check-In?

    Valid ID and credit card are required at Check-In. Payment in full and a $100 Security Deposit will be authorized on your credit card upon arrival.


  • Which credit cards does Golden Nugget Atlantic City accept?

    Golden Nugget Atlantic City accepts the following credit cards: American Express, Visa, MasterCard, and Discover.


  • Does Golden Nugget Atlantic City have wheelchair/scooter rentals?

    Yes, wheelchair and electric scooter rentals are available and are based on availability. Advance reservations are recommended. Please contact the Hotel Front Desk at 609.441.8488 for rental information and reservations.


  • Does Golden Nugget Atlantic City offer laundry and/or dry cleaning?

    Yes, laundry and dry cleaning services are available. Same-day service is available if received by 8:30am, except on Sundays and holidays. Please contact the Bell Desk for pick-up and delivery.


  • Does Golden Nugget Atlantic City accept pets?

    No, pets are not permitted at Golden Nugget Atlantic City. Service animals that are individually trained to perform tasks for a person with a disability are permitted. All service animals must be registered at the time of the reservation and confirmed at the time of check-in.


  • Where can I purchase gift cards?

    To purchase gift cards, click here. Gift cards may also be purchased at the retail outlets on property.


  • Does Golden Nugget Atlantic City have a workout facility?

    Yes, the Spa & Salon offers a fitness center which is available to our guests for a nominal daily fee. Please call 609.340.5001 for information.


Marina


  • How can I book a marina reservation?

    To book a marina reservation, please click here.


Spa & Salon


  • What are the hours of operation of the Spa & Salon?

    The Spa & Salon is open Sunday through Thursday from 6am to 6pm. The Spa & Salon is open Friday and Saturday from 6am to 7pm. We open at 6am to allow our hotel guests to utilize the fitness center and spa facilities, generally Spa & Salon services will begin at 9am. 


  • What is the cost for a day pass?

    Day passes for the general public may be purchased at the Spa & Salon for $25. The Spa & Salon also offers multiple day passes at a discounted rate.


  • Is there an age requirement for the Spa & Salon?

    Yes, for spa services, fitness center and spa facility usage, guests must be 18 years or older. For salon services, we ask that all minors under 16 years of age are accompanied by a parent of guardian. 


  • What are the fees for using the Spa?

    The spa facilities including steam, sauna, whirlpool and locker room is a $25 fee for hotel guests and $40 fee for non-hotel guests. The fitness center has a $10 fee for hotel guests and a $15 fee for non-hotel guests.


  • Is there a group rate for Spa & Salon services?

    Yes, we offer group rates to groups of 6 people or more. Please call one of our reservationists for further details at 800.777.1177.


  • How do I make an appointment at the Spa & Salon?

    To book an appointment, please call the Spa & Salon at 800.777.1177.


  • What is the cancellation policy for Spa & Salon services?

    The cancellation policy for Spa & Salon services is 4 hours' notice from the reservation time. To avoid a 50% cancellation charge, we ask that our guests cancel before 4 hours of the reservation otherwise there is a 50% cancellation fee assessed.


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